The Hunter Douglas Lifetime Guarantee is designed to ensure a thoroughly satisfying experience when selecting, purchasing and living with your window fashion products.  Hunter Douglas products are covered for defects in materials, workmanship or failure to operate.

The Hunter Douglas Lifetime Guarantee includes a Lifetime Limited Warranty, which covers the following: 

• Operational cords for a full 7 years from the date of purchase (applies to shadings sold after January 1, 2008)
• All internal mechanisms
• Components and brackets
• Fabric delamination
• Hunter Douglas PowerRise®, PowerTilt™ and PowerGlide®, all with Platinum™ Technology, and all other Hunter Douglas motorization components are covered for 5 years from the date of purchase
• Repairs and/or replacements will be made with like or similar parts or products

Not Covered by a Lifetime Limited Warranty:

• Any conditions caused by normal wear and tear
• Abuse, accidents, misuse or alterations to the product
• Exposure to the elements (sun damage, wind, water/ moisture) or discoloration over time (with the exception of EverWood® Collection alternative wood blinds which carry a "Satisfaction Guarantee" covering fading, yellowing, warping and bowing for the life of the product)
• Failure to follow Hunter Douglas instructions with respect to measurement, proper installation, cleaning or maintenance
• Shipping charges, cost of removal and reinstallation